Visitors / customers who use the website of FLAT Insurance Group s.a. or transact through it, agree and accept the terms listed below:
1. The content of this website is the intellectual property of FLAT Insurance Group s.a. and the information and material contained may be freely used by visitors/customers. The commercial exploitation of the website by any third party and in any way is prohibited. It is also prohibited to reproduce, copy, publish, republish, distribute, sell, part or all of the content of this website for any reason, unless the company consents in writing.
2. The information contained in this website is intended to provide general information to visitors/customers and in no way constitutes a proposal for drawing up an insurance contract. Only the terms included in the contracts signed by the customers and the company with which they are contracted are binding.
3. FLAT Insurance Group s.a. takes care to ensure the accuracy, completeness and quality of the information contained on this website, but in no case is it responsible for the accuracy of this information. FLAT Insurance Group s.a. reserves the right to change, at any time, without any notice, the content of the website, as well as the terms of use thereof. Visitors/customers who continue to use this website accept any modifications made by FLAT Insurance Group s.a., which is not bound by the content of this website, unless expressly provided otherwise.
4. Visitors to the website must comply with the telecommunications provisions of Greek, European and International Law as well as refrain from any illegal activity that directly or indirectly involves the website of FLAT Insurance Group s.a.. FLAT Insurance Group s.a. is not responsible for any error or inaccuracy in the transmission of information and/or orders from the customer/visitor, interference, impersonation, incorrect indication of data or non-operation of the system, due to force majeure or for any other reason not due to gross negligence or deceit of the company and/or its employees.
5. FLAT Insurance Group s.a. has taken all necessary measures to ensure the security of the provision of services and the confidentiality of information concerning visitors / customers of the website.
FLAT Insurance Group s.a. is not responsible for the content linked to or referred to in its pages, unless it is proven that it had full knowledge of the illegal content and that it was able to prevent visitors to the website from reading the illegal pages. If any damage occurs due to the use of the information presented on these pages, only the author of the respective pages will be liable, and not FLAT Insurance Group s.a. that has linked online to these pages. In addition, FLAT Insurance Group s.a. is not responsible for any posting of contents or messages published or exchanged by the users of the websites in visitors' books or e-mail directories provided on its page.
Security/Confidentiality
The purpose of this website is to inform customers / visitors about the company's products, services and activities, as well as communication through the internet.
In case that in order to process a transaction, through the website it is necessary to collect personal data of the customer, the following apply:
1. FLAT Insurance Group s.a. keeps a record and processes any personal data of its customers, for the sole purpose of processing transactions, providing quality information services, as well as collecting statistics for the assessment of insurance risks, maintaining absolute confidentiality for the data it holds.
2. Customers' personal data may not be disclosed to third parties, unless the customer has been previously informed and consented. In particular, it is allowed in cases where this is expressly provided for by law and in particular in cases of execution of a relevant court decision, investigative or prosecutorial order.
Description of the online store, legal entity, contact details.
The online store FLAT.DIRECT with an internet address at https://www.flat.direct is owned and operated by FLAT Insurance Group s.a. INSURANCE CONSULTANTS S.A. and is legally represented by Ms Gamaletsou Polyxeni, President & Managing Director. Adviser, with the distinctive title ‘’FLAT Insurance Group s.a.’’, the physical seat of the company is located in GREECE, with the address: Postcode 38221, Volos, DIMITRIADOS 158. TIN800614638, tel. 2421037800, e-mail is info[at]flat.direct for communication & information.
Transactions.
Transactions: are carried out through ALPHABANK using credit, debit and prepaid cards of Visa, Mastercard, Maestro, American Express, Diners. And using the Masterpass e-wallet.
Cancellation Policy.
Completing and signing with the authenticity of the signature the termination of the contract (Attached) You can cancel the insurance policy. From the date the termination is sent to the expiration date of the insurance policy, the premiums corresponding to the specific period will be credited within 3 working days to the account of the customer, which he will have sent to us along with the termination of the contract.
Security of Transactions.
The WWW.FLAT.DIRECT website uses certificates (Thawte® & DigiCert Int of Symantec affiliates) for secure encrypted SSL communication with EV with the most visible security indicator enabled: the green address bar in highly secure browsers, ensuring users that the website is secure and that the company's identity has been certified to the highest standards. Thus, customers can feel absolutely confident because the confidential information exchanged during the purchase, via bank cards, is protected by a secure connection with SSL encryption up to 256-bit.
All payments made using a card are processed through Alpha Bank’s “Alpha e-Commerce” electronic payment platform and use TLS 1.2 encryption with a 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.